Product Warranty and Returns Information
The warranty on the products sold by Canyon River
Cellular
Company is through the manufacturer, and limited to
the manufacturers' warranty specifications. Each
Manufacturer
will have different warranty specifications for their
products, all are available to our customers before
they
purchase an item. Warranty information is available below,
Original (OEM) warranties will be different from
manufacturer
to manufacturer ask your salesperson about the warranty
information on the part or accessory you are
purchasing.
All Original OEM products warranties are voided when
shipped outside of the United States, this is stated
in the printed manufacturers warranty. Original (OEM) products
may require, to be returned directly to the manufacture
for warranty. Aftermarket (AM) products will be replaced
through Canyon River Cellular Company per the
manufacturers
warranty.
ORIGINAL EQUIPMENT MANUFACTURE PRODUCTS (OEM) Accessories
ORIGINAL (OEM) PRODUCTS WITH A LIMITED 30 DAY UP TO
A
LIMITED LIFETIME MANUFACTURERS
WARRANTY, THE FOLLOWING TERMS AND CONDITIONS APPLY.
Warranty allows that the cellular product is free from
defects in material and workmanship, according to its terms
and conditions. Defective products will be replaced
through
Manufacture or Canyon River Cellular Company.
Allgon - LIMITED WARRANTY TERMS AND CONDITIONS [ warranty ]
Andrew - LIMITED WARRANTY TERMS AND CONDITIONS [ warranty ]
Antenna Specialists - LIMITED WARRANTY TERMS AND CONDITIONS [ warranty ]
AudioVox - LIMITED WARRANTY TERMS AND CONDITIONS [ warranty ]
ClearVox - LIMITED WARRANTY TERMS AND CONDITIONS [ warranty ]
Ericsson - LIMITED WARRANTY TERMS AND CONDITIONS [ warranty ]
Jabra - LIMITED WARRANTY TERMS AND CONDITIONS [ warranty ]
Kyocera - LIMITED WARRANTY TERMS AND CONDITIONS [ warranty ]
LG - LIMITED WARRANTY TERMS AND CONDITIONS [ warranty ]
Mitsubishi - LIMITED WARRANTY TERMS AND CONDITIONS [ warranty ]
Motorola - LIMITED WARRANTY TERMS AND CONDITIONS [ warranty ]
Nokia - LIMITED WARRANTY TERMS AND CONDITIONS [ warranty ]
Panavixe - LIMITED WARRANTY TERMS AND CONDITIONS [ warranty ]
Plantronics - LIMITED WARRANTY TERMS AND CONDITIONS [ warranty ]
Pro-Fit - LIMITED WARRANTY TERMS AND CONDITIONS [ warranty ]
Qualcomm - LIMITED WARRANTY TERMS AND CONDITIONS [ warranty ]
Radial/Larsen - LIMITED WARRANTY TERMS AND CONDITIONS [ warranty ]
Samsung
- LIMITED WARRANTY TERMS AND CONDITIONS [
warranty ]
AFTERMARKET PRODUCTS (AM) Accessories
AFTERMARKET PRODUCTS WITH A LIMITED ONE YEAR
MANUFACTURES
WARRANTY, THE FOLLOWING
TERMS AND CONDITIONS APPLY.
Warranty allows that the cellular product is free from
defects in material and workmanship, according to its terms
and conditions. Defective products will be replaced
through
Canyon River Cellular
Company.
[ warranty ]
AFTERMARKET PRODUCTS WITH A LIMITED THREE YEAR
MANUFACTURES
WARRANTY, THE FOLLOWING
TERMS AND CONDITIONS APPLY.
Warranty allows that the cellular product is free from
defects in material and workmanship, according to its terms
and conditions. Defective products will be replaced
through
Canyon River Cellular
Company.
[ warranty ]
AFTERMARKET PRODUCTS WITH A LIMITED LIFETIME
MANUFACTURES
WARRANTY, THE FOLLOWING
TERMS AND CONDITIONS APPLY.
Warranty allows that the cellular product is free from
defects in material and workmanship, according to its terms
and conditions. Defective products will be replaced
through
Canyon River Cellular
Company.
[ warranty ]
TERMS AND CONDITIONS ( RETURNS ) [ return form ]
RETURN POLICY: REQUESTS FOR
RETURNS
FOR DEFECTIVE MERCHANDISE MUST BE REQUESTED
WITHIN THE SPECIFIED WARRANTY FOR THE DEFECTIVE ITEM.
REQUESTS FOR RETURNS FOR NON-DEFECTIVE MERCHANDISE MUST BE REQUESTED
WITHIN 12 DAYS FROM INVOICE DATE.
REQUESTS FOR RETURNS RELATING TO SHIPPING ERRORS MUST BE REQUESTED
NO LATER THAN 48 HOURS FROM RECEIPT OF ORDER.
A) NO RETURNS WILL BE ACCEPTED
WITHOUT
A RETURN MERCHANDISE AUTHORIZATION NUMBER
(RMA). RMA NUMBERS ARE VALID FOR 20 DAYS FROM ISSUE
DATE.
ALL ITEMS ARE RETURNED AT THE
PURCHASERS (CONSUMERS) EXPENSE.
B) A 20% RESTOCKING CHARGE WILL
APPLY
FOR ALL NON-DEFECTIVE PRODUCT RETURNS. THIS
RESTOCKING FEE INCLUDES ALL PRODUCT SHIPPED OUT PRIOR
TO A CANCELLATION OF ORDER.
CUSTOMER IS RESPONSIBLE FOR RETURN FREIGHT. CUSTOMER
WILL NOT RECEIVE CREDIT FOR
ORIGINAL SHIPPING AND HANDLING CHARGES. IF
PRODUCT
IS CANCELED AFTER PRODUCT HAS BEEN
SHIPPED TO CONSUMER AND CONSUMER REFUSES ORDER FROM
SHIPPER
CONSUMER WILL BE
RESPONSIBLE FOR SHIPPING BOTH TO CONSUMER AND BACK TO
SHIPPER.
C) RETURNS MUST INCLUDE ORIGINAL
PACKAGING
AND MUST BE IN RESELLABLE CONDITION. NO
CREDIT WILL BE ISSUED FOR MERCHANDISE THAT DOES NOT
MEET
THE ABOVE CONDITIONS. ITEMS
THAT ARE NOT ACCEPTED RETURNS WILL BE RETURNED TO THE
CUSTOMER, AT THE CUSTOMERS
REQUEST AND EXPENSE, IF NO REQUEST IS GIVEN THE ITEM
WILL BE DISPOSED OF.
D) SPECIAL ORDERS CANNOT BE CANCELED OR RETURNED UNLESS DEFECTIVE.
E) ALL GOODS REMAIN PROPERTY OF CANYON RIVER CELLULAR COMPANY UNTIL PAID IN FULL.
PAYMENT TERMS: PURCHASERS SHALL PAY ANY AMOUNTS DUE
AS
PROVIDED HEREIN, WITHIN 20 DAYS
FROM THE DATE OF THE SELLER'S INVOICE. AMOUNTS PAST DUE
OVER 20 DAYS SHALL BE CHARGED
INTEREST AT 1.5% PER MONTH. IN THE EVENT ANY AMOUNT DUE
HEREIN IS PLACED FOR COLLECTION.
THE COST OF COLLECTION, ATTORNEY'S FEES AND LITIGATION
EXPENSES SHALL BE ADDED TO THE
AMOUNT DUE FROM THE PURCHASER. THE PARTIES HEREBY AGREE
THAT ANY DISPUTE ARISING FROM
AND RELATING TO THIS AGREEMENT SHALL BE LITIGATED
EXCLUSIVELY
IN A COURT LOCATED WITHIN
DALLAS COUNTY, TEXAS.
The Manufactures above and their logos are
registered
trademarks of each Manufacture and/or its affiliates.
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