Product Warranty and Returns Information

The warranty on the products sold by Canyon River Cellular Company is through the manufacturer, and limited to
the manufacturers' warranty specifications. Each Manufacturer will have different warranty specifications for their
products, all are available to our customers before they purchase an item. Warranty information is available below,
Original (OEM) warranties will be different from manufacturer to manufacturer ask your salesperson about the warranty
information on the part or accessory you are purchasing. All Original OEM products warranties are voided when
shipped outside of the United States, this is stated in the printed manufacturers warranty. Original (OEM) products
may require, to be returned directly to the manufacture for warranty. Aftermarket (AM) products will be replaced
through Canyon River Cellular Company per the manufacturers warranty.



TERMS AND CONDITIONS ( WARRANTIES )                                                                      [ return form ]

ORIGINAL EQUIPMENT MANUFACTURE PRODUCTS (OEM) Accessories

ORIGINAL (OEM) PRODUCTS WITH A LIMITED 30 DAY UP TO A LIMITED LIFETIME MANUFACTURERS
WARRANTY, THE FOLLOWING TERMS AND CONDITIONS APPLY.
Warranty allows that the cellular product is free from defects in material and workmanship, according to its terms
and conditions. Defective products will be replaced through Manufacture or Canyon River Cellular Company.
 

Allgon                            -    LIMITED WARRANTY TERMS AND CONDITIONS   [ warranty ]

Andrew                          -    LIMITED WARRANTY TERMS AND CONDITIONS   [ warranty ]

Antenna Specialists     -    LIMITED WARRANTY TERMS AND CONDITIONS   [ warranty ]

AudioVox                       -    LIMITED WARRANTY TERMS AND CONDITIONS   [ warranty ]

ClearVox                         -    LIMITED WARRANTY TERMS AND CONDITIONS   [ warranty ]

Ericsson                         -    LIMITED WARRANTY TERMS AND CONDITIONS   [ warranty ]

Jabra                               -    LIMITED WARRANTY TERMS AND CONDITIONS   [ warranty ]

Kyocera                         -    LIMITED WARRANTY TERMS AND CONDITIONS   [ warranty ]

LG                                   -    LIMITED WARRANTY TERMS AND CONDITIONS   [ warranty ]

Mitsubishi                     -    LIMITED WARRANTY TERMS AND CONDITIONS   [ warranty ]

Motorola                        -    LIMITED WARRANTY TERMS AND CONDITIONS   [ warranty ]

Nokia                              -    LIMITED WARRANTY TERMS AND CONDITIONS   [ warranty ]

Panavixe                        -    LIMITED WARRANTY TERMS AND CONDITIONS   [ warranty ]

Plantronics                    -    LIMITED WARRANTY TERMS AND CONDITIONS   [ warranty ]

Pro-Fit                             -    LIMITED WARRANTY TERMS AND CONDITIONS   [ warranty ]

Qualcomm                      -    LIMITED WARRANTY TERMS AND CONDITIONS   [ warranty ]

Radial/Larsen                -    LIMITED WARRANTY TERMS AND CONDITIONS   [ warranty ]

Samsung                        -    LIMITED WARRANTY TERMS AND CONDITIONS   [ warranty ]
 
 

AFTERMARKET PRODUCTS (AM) Accessories

AFTERMARKET PRODUCTS WITH A LIMITED ONE YEAR MANUFACTURES WARRANTY, THE FOLLOWING
TERMS AND CONDITIONS APPLY.
Warranty allows that the cellular product is free from defects in material and workmanship, according to its terms
and conditions. Defective products will be replaced through Canyon River Cellular Company.        [ warranty ]

AFTERMARKET PRODUCTS WITH A LIMITED THREE YEAR MANUFACTURES WARRANTY, THE FOLLOWING
TERMS AND CONDITIONS APPLY.
Warranty allows that the cellular product is free from defects in material and workmanship, according to its terms
and conditions. Defective products will be replaced through Canyon River Cellular Company.        [ warranty ]
 

AFTERMARKET PRODUCTS WITH A LIMITED LIFETIME MANUFACTURES WARRANTY, THE FOLLOWING
TERMS AND CONDITIONS APPLY.
Warranty allows that the cellular product is free from defects in material and workmanship, according to its terms
and conditions. Defective products will be replaced through Canyon River Cellular Company.        [ warranty ]
 
 

TERMS AND CONDITIONS ( RETURNS )                                                                     [ return form ]

RETURN POLICY:     REQUESTS FOR RETURNS FOR DEFECTIVE MERCHANDISE MUST BE REQUESTED
                                      WITHIN THE SPECIFIED WARRANTY FOR THE DEFECTIVE ITEM.

                                     REQUESTS FOR RETURNS FOR NON-DEFECTIVE MERCHANDISE MUST BE REQUESTED
                                     WITHIN 12 DAYS FROM INVOICE DATE.

                                    REQUESTS FOR RETURNS RELATING TO SHIPPING ERRORS MUST BE REQUESTED
                                    NO LATER THAN 48 HOURS FROM RECEIPT OF ORDER.

A)    NO RETURNS WILL BE ACCEPTED WITHOUT A RETURN MERCHANDISE AUTHORIZATION  NUMBER
(RMA). RMA NUMBERS ARE VALID FOR 20 DAYS FROM ISSUE DATE. ALL ITEMS ARE RETURNED AT THE
PURCHASERS (CONSUMERS) EXPENSE.

B)    A 20% RESTOCKING CHARGE WILL APPLY FOR ALL NON-DEFECTIVE PRODUCT RETURNS.  THIS
RESTOCKING FEE INCLUDES ALL PRODUCT SHIPPED OUT PRIOR TO A CANCELLATION OF ORDER.
CUSTOMER IS RESPONSIBLE FOR RETURN FREIGHT. CUSTOMER WILL NOT RECEIVE CREDIT FOR
ORIGINAL SHIPPING AND HANDLING CHARGES.  IF PRODUCT IS CANCELED AFTER PRODUCT HAS BEEN
SHIPPED TO CONSUMER AND CONSUMER REFUSES ORDER FROM SHIPPER CONSUMER WILL BE
RESPONSIBLE FOR SHIPPING BOTH TO CONSUMER AND BACK TO SHIPPER.

C)    RETURNS MUST INCLUDE ORIGINAL PACKAGING AND MUST BE IN RESELLABLE CONDITION. NO
CREDIT WILL BE ISSUED FOR MERCHANDISE THAT DOES NOT MEET THE ABOVE CONDITIONS. ITEMS
THAT ARE NOT ACCEPTED RETURNS WILL BE RETURNED TO THE CUSTOMER, AT THE CUSTOMERS
REQUEST AND EXPENSE, IF NO REQUEST IS GIVEN THE ITEM WILL BE DISPOSED OF.

D)    SPECIAL ORDERS CANNOT BE CANCELED OR RETURNED UNLESS DEFECTIVE.

E)    ALL GOODS REMAIN PROPERTY OF CANYON RIVER CELLULAR COMPANY UNTIL PAID IN FULL.

PAYMENT TERMS: PURCHASERS SHALL PAY ANY AMOUNTS DUE AS PROVIDED HEREIN, WITHIN 20 DAYS
FROM THE DATE OF THE SELLER'S INVOICE. AMOUNTS PAST DUE OVER 20 DAYS SHALL BE CHARGED
INTEREST AT 1.5% PER MONTH. IN THE EVENT ANY AMOUNT DUE HEREIN IS PLACED FOR COLLECTION.
THE COST OF COLLECTION, ATTORNEY'S FEES AND LITIGATION EXPENSES SHALL BE ADDED TO THE
AMOUNT DUE FROM THE PURCHASER. THE PARTIES HEREBY AGREE THAT ANY DISPUTE ARISING FROM
AND RELATING TO THIS AGREEMENT SHALL BE LITIGATED EXCLUSIVELY IN A COURT LOCATED WITHIN
DALLAS COUNTY, TEXAS.

The Manufactures above and their logos are registered trademarks of each Manufacture and/or its affiliates.


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